RideReport's free AI Valuation Report requires no personal information — you select a make, model, year and mileage band, and we generate a report. No account, no login, no personal data collected.
For the paid Industry Value Report (R49), we collect what's needed to look up a specific vehicle and process payment:
If you use the photo inspection feature, we temporarily process the images you upload (see §4). If you email us, we naturally receive your email address and whatever you send us.
We use the information above only to:
We do not use your information for advertising, we do not sell it, and we do not build advertising profiles from it.
Payments for the Industry Value Report are processed by PayFast, a licensed South African payment gateway. When you pay, your card or bank details go directly to PayFast — RideReport never receives, sees or stores your full payment card number. We receive confirmation that payment succeeded, your name, email address, and the amount paid, which we use to generate and deliver your report.
If you use the AI photo inspection feature, images are compressed in your browser before upload and sent to our AI provider for analysis. We do not retain uploaded photos after your inspection result is returned — they are used only to generate that one result and are not stored, reused, or added to any training dataset by us.
Report data is cached temporarily (typically 7–30 days) in our database to make repeat lookups faster and cheaper. Paid Industry Value Reports remain accessible via your original link for 7 days. Payment records are retained as required by South African tax and financial record-keeping law. We do not retain uploaded photos (see §4) or full payment card details (see §3) beyond what's needed to process your transaction.
We share information only with the service providers needed to run RideReport, and never sell your data:
Each of these providers processes data only as needed to perform their function for us, under their own applicable data protection terms.
RideReport uses standard analytics (to understand traffic and usage patterns) and the Meta (Facebook) Pixel (to measure the effectiveness of any advertising we run). These may set cookies or similar identifiers in your browser. You can block these using your browser's privacy settings or an ad-blocker without affecting your ability to use the site's core features.
Under South Africa's Protection of Personal Information Act, you have the right to:
To exercise any of these rights, contact us using the details in §12.
We use industry-standard measures — encrypted connections (HTTPS), access-controlled infrastructure, and a payment gateway that is itself PCI-DSS compliant — to protect the information we handle. No online service can guarantee absolute security, but we take reasonable, appropriate steps to protect your data against loss, misuse or unauthorised access.
RideReport is intended for use by adults researching vehicle purchases and is not directed at children. We do not knowingly collect personal information from anyone under 18.
If we materially change how we collect or use information, we'll update this page and revise the "Last reviewed" date at the top. Continued use of RideReport after a change means you accept the updated policy.
Questions about this policy, or want to exercise a right under §8? Email airidereport@gmail.com.